Private eyes in the grocery aisles

During my brief time at IEH Laboratories (short for Institute for Environmental Health, it wasn’t a good fit for me), Mansour Samadpour asked me what the biggest food safety issue was, as we strolled through an antique shop.

food-fraud“Food fraud” I said, same as it ever was.

As written by Madeleine Ferrières a professor of social history at the University of Avignon, France, in Sacred Cow, Mad Cow: A History of Food Fears, first published in French in 2002, but translated into English in 2006: “All human beings before us questioned the contents of their plates. … And we are often too blinded by this amnesia to view our present food situation clearly. This amnesia is very convenient. It allows us to reinvent the past and construct a complaisant, retrospective mythology.”

Ferrières provides extensive documentation of the rules, regulations and penalties that emerged in the Mediterranean between the 12th and 16th centuries.

But rules are only as good as the enforcement that backs them up.

And increasingly, that falls to the private sector (as it should; they make the profits).

Craig Wilson, Costco’s vice president for quality assurance and food safety, told the N.Y. Times he uses government guidelines “as a minimum standard, and I always try to go above and beyond that.”

According to the Times article, Samadpour makes his way through the supermarket like a detective working a crime scene, slow, watchful, up one aisle and down the next. A clerk mistakenly assumes that he needs help, but Mr. Samadpour brushes him off. He knows exactly what he’s doing.

He buys organic raspberries that might test positive for pesticides and a fillet of wild-caught fish that might be neither wild nor the species listed on the label. He buys beef and pork ground fresh at the market. He is disappointed that there is no caviar, which might turn out to be something cheaper than sturgeon roe. That’s an easy case to crack.

On this visit, he is shopping for goods he can test at his labs to demonstrate to a reporter that what you see on market shelves may not be what you get.

While he’s out of the office, he receives a call and dispatches a team on a more pressing expedition: They need to buy various products that contain cumin, because a client just found possible evidence of peanuts, a powerful allergen, in a cumin-based spice mix. The client wants a definitive answer before someone gets sick.

Suppliers, manufacturers and markets depend on Mr. Samadpour’s network of labs to test food for inadvertent contamination and deliberate fraud, or to verify if a product is organic or free of genetically modified organisms. Consumers, the last link in the chain, bet their very health on responsible practices along the way.

food.fraud_.adulteration-263x300Mr. Samadpour, who opened IEH’s first lab in 2001 with six employees, now employs over 1,500 people at 116 labs in the United States and Europe. He refers to his company, one of the largest of its kind in the country, as “a privately financed public health organization.”

“Ten years ago, it would have taken millions of dollars to sequence a genome,” Mr. Samadpour says. “Now it takes $100. We do thousands a year.”

Business is booming — partly because IEH clients consider testing to be a gatekeeper defense in a multitiered food economy without borders. “We’re a lot more concerned about imports,” Mr. Samadpour says, because of “lack of accountability, lack of infrastructure, lack of a culture of food safety.”

While the lab focuses primarily on safety issues like the cumin-and-peanut inquiry, there are enough fraud calls to support specialties among the lab technicians, like Kirthi Kutumbaka, referred to by his colleagues as “the emperor of fish” for his work on a seafood identification project. Once a fish is filleted, genetic testing is the only way to confirm its identity, making it a popular category for fraud.

IEH’s clients are primarily vendors who supply retailers and manufacturers, and they generally prefer to remain anonymous for fear of indicating to consumers that they have a specific worry about safety.

Costco is one of the retailers that use IEH’s services, and the company doesn’t mind talking about it.

“We have to inspect what we expect,” says Wilson, meaning that products have to live up to their labels, particularly items in Costco’s own Kirkland Signature line.

Costco has a smaller margin of error than most food retailers; the company stocks only about 3,500 so-called S.K.U.s, or stock keeping units, while most retailers offer as many as 150,000. A single misstep is a far greater percentage of the whole. That’s why, in addition to retaining IEH, it operates its own 20-person testing lab.

“We’re not typical,” Mr. Wilson says. “We have one ketchup, one mayonnaise, one can of olives, Kirkland Signature olive oils and a couple of others.” Since 2003, the United States Department of Agriculture has required the testing of beef used for ground beef, resulting in a 40 percent reduction in cases of E. coli traced to beef consumption. Costco, which processes 600,000 to 700,000 pounds of ground beef daily, does extensive micro-sampling of the meat at its California facility, Mr. Wilson says.

The company expects its suppliers to absorb testing costs and gets no resistance, given the size of the resulting orders. Costco sells 157,000 rotisserie chickens a day. As Mr. Wilson put it: “If vendors get a bill for a couple hundred bucks on a $1 million order, who cares? They don’t.”

The sheer volume also enables Costco to demand action when there is a problem. After a 2006 outbreak of E. coli tied to Earthbound Farm’s ready-to-eat bagged spinach, in which three people died and more than 200 became ill, Mr. Wilson, one of Earthbound’s customers, instituted what he calls a “bag and hold” program for all of Costco’s fresh greens suppliers. He required the suppliers to test their produce and not ship it until they had the results of the tests.

Earthbound responded to the outbreak with a “multihurdle program that places as many barriers to food-borne illness as we can,” says Gary Thomas, the company’s senior vice president for integrated supply chain. Earthbound now conducts 200,000 tests annually on its ready-to-eat greens.

o-HORSE-MEAT-COSTUME-570-179x300Not everyone was as quick to embrace change; some growers were concerned about losing shelf life while they waited for results. Mr. Wilson was unmoved by that argument. “If you can test and verify microbial safety, what do I care if I lose shelf life?” he says.

About five years ago, Mr. Wilson decided it was time to send an employee to Tuscany to collect leaves from Tuscan olive trees. Costco now has an index of DNA information on “all the cultivars of Tuscan olive oil, about 16 different ones,” he says. “When they harvest and press, we do our DNA testing.”

Mr. Samadpour says that in multi-ingredient products, the source of trickery is usually hidden further down the food chain than the name on the package. “It’s not the top people who get involved in economic adulteration,” he says. “It’s someone lower down who sees a way to save a penny here or there. Maybe it’s 2 or 3 cents, but if you sell a million units, that’s $20,000 to $30,000.”

David Gombas, senior vice president for food safety and technology at the 111-year-old United Fresh Produce Association, echoes the position of the Food and Drug Administration: Testing is not a sufficient answer for his members, who include anyone engaged in the fresh produce industry, “from guys who come up with seeds to growers, shippers, fresh-cut processors, restaurants and grocery stores, everyone from beginning to end,” from small organic farms to Monsanto.

Their common ground, he says, is a commitment to food safety — but members disagree on how to achieve it, including Mr. Gombas and Mr. Samadpour, who are both microbiologists. “Microbiological testing provides a false sense of security,” Mr. Gombas says. “They can find one dead salmonella cell on a watermelon, but what does that tell you about the rest of the watermelon in the field? Nothing.”

Testing has its place, he says, but as backup for “good practices and environmental monitoring,” which includes things as diverse as employee hygiene and site visits. “I’m a fan of testing,” he says, “if something funny’s going on.” Otherwise, he has taken on the role of contrarian. “People think testing means something. When I say it doesn’t, they smile, nod and keep testing.”

Mr. Samadpour says sampling “can reduce the risk tremendously but can never 100 percent eliminate it,” but he will take a tremendous reduction over a food crisis any day. The government’s “indirect” stance, which mandates safety but does not require testing, allows companies to interpret safe practices on “a spectrum,” he says, “from bare minimum to sophisticated programs,” and he worries about safety at the low end of that range.

He says consumer vigilance is the best defense against the selling of groceries under bare minimum standards.

That’s all nice, but consumers have heard this before, only to be eventually disappointed. Over time, or bad economics, or both, someone will cut corners. The best producers should be marketing the authenticity of their products and make the testing to validate those claims available for public review.

Market food safety and authenticity at retail. The technology is apparently there.