I’ve long maintained that retailer Whole Foods sucs at food safety and wouldn’t shop there.
A New York consumer protection agency alleges that New York City Whole Foods supermarkets have repeatedly overcharged customers for prepackaged foods.
An investigation by the city’s Department of Consumer Affairs (DCA) tested 80 different types of prepackaged food from the city’s Whole Foods locations (eight were open at the time of the investigation; a ninth has since opened). The investigation found all categories included products with incorrect weights, which led to overcharges that ranged from 80 cents for a package of pecan panko to $14.84 for coconut shrimp. The investigation, released Wednesday, also examined vegetable platters, nuts, chicken tenders and berries.
Whole Foods denies the allegations. The supermarket chain called the department’s allegations “overreaching.”
Whole Foods, long known as a higher-priced grocery chain, settled a case in California last year and agreed to pay nearly $800,000 in penalties after pricing discrepancies were found in area Whole Foods in 2012. As part of the settlement, Whole Foods agreed to appoint two state coordinators to oversee pricing accuracy in California, designate an employee at every California store responsible for pricing accuracy and conduct random audits of stores four times a year.