But, after spending hundreds of dollars on the cruise, the couple were met with a string of problems including vomit in the elevator, broken facilities and mould in their bedroom.
“One of the lifts you couldn’t use because the doors closed on you — that didn’t seem very safe,” Forenca told the Geelong Advertiser.
“There was an outdoor TV screen so you could watch movies after dinner but that wasn’t working either.”
Forenca also said that his partner found vomit in the elevator which was not cleaned up after she reported it.
“The last three or four days people got gastro … three toilets broke down as well,” he told the newspaper.
A spokesman for P&O Cruises said they were sorry to hear the couple hadn’t enjoyed their cruise but did not believe it was the “widespread sentiment”.
“As Australia’s largest cruise operator, P&O Cruises is very proud of the high standards that we maintain across our fleet and this is reflected in the positive feedback we receive from our guests. If customer service issues do arise on board they are attended to quickly.”
Pacific Dawn has capacity for 2000 passengers and departs from Brisbane.