Golden Ponds: Lawsuits proceed 2 years after 306 sickened in Rochester’s worst food poisoning outbreak

On Thanksgiving Day in 2016, as many as 1,100 people ate their holiday dinner at Golden Ponds Restaurant and Party House, which was located just up Long Pond Road from the Greece Town Hall in Rochester, N.Y.

Within 24 hours, patrons began to experience stomach pain, cramping and diarrhea. Some were hospitalized and at least one underwent emergency surgery.

Eventually, 306 people who dined at Golden Ponds that day reported they had been sickened by the food, officials at the Monroe County Department of Public Health now say.

A public-health investigation later determined that the pernicious Clostridium perfringens bacteria that made people ill was in gravy that had been stored and served at an unacceptably low temperature.

“Rest assured there are a significant number of people who will never think of Thanksgiving the same way,” said Paul Vincent Nunes, a Rochester lawyer who has brought lawsuits against the defunct Greece restaurant. 

According to Steve Orr of the Democrat and Chronicle, here’s what’s happened since:

Golden Ponds is closed. The establishment at 500 Long Pond Road, which had been operated by Ralph Rinaudo for 33 years, was closed by the health department after the food poisoning episode. Improvements were made and the restaurant was allowed to open in late December. But business was predictably slow, and it closed for good in February 2017.

Rinaudo sold the property in January of this year to a corporation that shares the address of a Henrietta construction firm, Team FSI General Contractors. The building appears to be empty at present and future use of the property isn’t clear. Officials at FSI did not respond to a request for comment.

The health department has continued its practice of inspecting every restaurant once a year. It has not stepped up inspections of buffet-style eateries like Golden Ponds, spokesman Ryan Horey said. Inability to maintain food at the proper temperatures during buffet serving was key  factor in the Golden Ponds incident. The Democrat and Chronicle checked inspection records available on nydatabases.com for six Rochester-area buffet restaurants. Five of them have been cited by the health departments for serious violations involving foods being kept at the wrong temperature since the Golden Ponds episode.

Four lawsuits filed on behalf of 31 plaintiffs are pending against Golden Ponds. The four were consolidated into one case in July. Court-ordered mediation to seek a resolution before trial is set to begin soon. The cases are not suited for class-action status, as the damages incurred differed from one patron to the next, Nunes said.

Nunes said, “These were not just tummy aches. People were quite sick, some in the hospital. These are life-threatening events.”

260 sickened last year: Closed and broke, Golden Ponds restaurant to hold auction

On Tuesday, September 19, the owner of the Greece restaurant, Golden Ponds, will sell everything at auction – from the freezer to the flatware.

The Monroe County Health Department says last year 260 people got sick after eating at his Thanksgiving Buffet. Health inspectors shut him down. When he finally reopened, patrons did not come back. Now he’s facing lawsuits, deep debt, and the end of his career. On Friday, he opened his doors and ended his silence for this week’s Restaurants Exposed report.

Ralph Rinaudo hasn’t changed a thing since that January day when he closed the doors for good at Golden Ponds. When News10NBC toured the restaurant, tables were still set, plates were stacked, and linens covered long tables were buffets were served.

“I left everything just the way it was, and it’s tough to just take things out,” said Rinaudo. “All the parties we had booked they just canceled because people were telling me that their friends or people don’t want to come here because they were afraid,” he admitted.

In fact, in the party room, tables are still set for a party that canceled eight months ago. Warmers await food for the buffet – an eerie reminder of the event that forced Rinaudo to close his doors. Asked if he felt guilty about the 260 people who the health department has determined were sickened at his restaurant he answered. “That’s what they said, ‘They got sick here.’ I can’t dispute that what they say.

But the patrons aren’t the only ones saying it. So are scientists at the Monroe County Department of Health who investigate the source of foodborne illness. They say at last year’s Thanksgiving buffet Golden Ponds served up turkey with a side dish of Clostridium perfringens – a dangerous bacteria that inspectors say was likely in gravy held at unsafe temperatures. Two hundred and sixty people suffered serious symptoms from bloody diarrhea to cramping resulting in hospitalizations for some.

“The most difficult case we had a woman who had her colon removed and is going to spend the rest of her life with a colostomy bag,” said Paul Nunes, an attorney for dozens of plaintiffs suing the restaurant.

In his lawsuits, Nunes points to the Monroe County Health Department’s inspection reports which lists mold on the floor of the walk-in refrigerator, heavily rusted shelving in that same refrigerator, a walk-in freezer that didn’t close tightly, mouse droppings, and a kitchen area that inspectors said was quote “in very poor sanitary condition.”

“If you’re sloppy in one thing, you’re sloppy in another thing,” said Nunes. “It’s a modus operandi. This is how they ran the restaurant.”

That’s an allegation Rinaudo denied during News10NBC’s tour of the now closed Golden Ponds. Everything is now for sale from the stove to the ovens still marked with the signs of heavy use. Asked if the auction would get him out of debt he said, “No, no, nothing. Selling this building wouldn’t get me out of debt.”

260 sick after Thanksgiving meal in New York

The health department says it has now received 260 reports of illness related to Golden Ponds restaurant.

golden-pondsThe Monroe County Health Department says the updated number comes after speaking with 80 people who made reports. Spokesman John Ricci says those people mentioned family members and friends who also got sick after eating at the restaurant.

The restaurant was closed down last month after people started reporting getting sick after eating there on Thanksgiving. News10NBC found Golden Ponds had 106 violations since 2009.

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