A Newark, Ohio man’s complaint on social media of a tooth found in a Captain D’s chicken tenders meal has triggered investigations by the Licking County Health Department, the Ohio Department of Agriculture and the United States Department of Agriculture.
Bryner said he ordered the meal at the drive-through window at the Captain D’s restaurant, 1215 N. 21st St., in Newark, on Saturday and made the discovery while eating at work. He returned to the restaurant and showed them the tooth.
“I got a refund, and corporate is taking care of it,” Bryner told Kent Mallett of the Newark Advocate. “They said it’s probably the weirdest thing that’s ever happened. I’m satisfied with what they’re doing. They’re making a donation to Ronald McDonald House of Central Ohio, in my name. They really helped me when our twins were born.
“I said I could take you guys to the cleaners if I wanted to, but I’m not that kind of guy.”
The Licking County Health Department inspected the Captain D’s restaurant, in Newark, on Monday, after learning of the complaint on social media.
The chicken tenders served at the local Captain D’s are made and frozen at another location, then shipped to the Newark restaurant, where they are deep-fried before serving, the health department reported.
Captain D’s corporate office released the following statement: “Our quality control procedures and food safety standards are our highest priority. We have been in contact with the guest and reassured them that this incident is atypical for Captain D’s and in particular for this Newark location that consistently exceeds our company’s food safety standards.
“As standard procedure with any consumer complaint, the health department has followed up with a visit to this restaurant and the store continues to remain within Captain D’s high safety standards. We remain committed to providing our guests with the highest quality products and require all suppliers to undergo strict food safety certification. “
The health department contacted the Ohio Department of Agriculture to investigate the complaint at the wholesale level, or refer it to the Food and Drug Administration.
Ashley McDonald, spokeswoman for the ODA, said, “It is a supplier from out of state, so we will be forwarding it to the USDA.”
McDonald said the supplier is McLane, from Rocky Mount, North Carolina. The distributor shipped the food from 721 Taylor Road, in Frankfort, Kentucky.
(left, Sorenne, Friday after school)